Complete Data Protection Program
We tie all of our processes and services together into a program that makes sense for your business. This service plan gives many business leaders the peace of mind they want and security they need.
Risk Assessments
We perform an assessment of the current network configuration and hardware specification to support the technology and services necessary to protect data. A security vulnerability assessment will then be performed to uncover any exploits or holes in the network that may allow unauthorized access to your data. Finally, periodic vulnerability and hardware assessments to assure the highest level of data protection will be performed.
Remediation & Optimization
Our team will correct the flaws that are leaving your data at risk and create a solid foundation for your mission critical applications. Next we will implement security and usage policies that are created to set a standard for your users moving forward.
The Program
Our team will begin to utilize professional services and software solutions to optimize and protect your critical systems and the data that resides on them. From remote and onsite help desk support services, 24 by 7 monitoring, automated backup processes and intrusion detection to secure your network, we do everything we can do to keep your systems running. And when things still fail we will have a business continuance and disaster recovery plan in place to get data systems up and restored promptly.
Details of Service Offerings:
- Basic Services
- Proactive Services that give you the essential support for your business
- Unlimited Helpdesk (Remote / Phone Support)
- Data Recovery
- Advanced Administration and Security Services
- Router & Firewall Administration
- 3rd Party Application Support
- Unlimited Access to our Helpdesk and System Engineers
- Agent based Patch Management
- Antivirus Protection Monitoring / Signature Updates Verification
- Database Monitoring & Optimization
- Internet Security Services
- Content Control
- Usage Reporting
- Infected site blockage
- Data Leakage Prevention
- Instant Messaging Control
- Intrusion Detection
- Email Protection Services
- Firewall Email Ports
- Queue Email during disruption
- Spam & Virus Filtering
- Hosted Exchange option
- Automated Backup and Disaster Recovery Solutions
- Tapeless Backup
- Fully Automated, Monitored and Managed
- Offsite Storage of Server images
- Bare Metal Restoration
- Virtualization for prompt recovery