Latest Posts

The Smart Business Owner’s Guide to Prevent the Inevitable Cyber-Attack

The Smart Business Owner’s Guide to Prevent the Inevitable Cyber-Attack

Only 3% of modern cyber-attacks target a technical flaw — the other 97% target users through social engineering. It’s simple for hackers. Here is an example: Using LinkedIn, hackers can access the hierarchy of a company. Then they send fraudulent emails targeting the leadership team (the most vulnerable). The aim is to trick them into clicking well-crafted, malicious links or disclose valuable, proprietary information. And here’s the worst part…

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Want to Start a Backyard Garden?

Want to Start a Backyard Garden?

My Top Tips for Planting Season   Last March when the COVID-19 pandemic hit, the whole country had the same two thoughts: It’s time to learn how to make sourdough bread. Let’s start a garden! My family and I jumped on the bandwagon. Seed packets, miniature shovels, and potting soil were...

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The Secret to Better Customer Support

The Secret to Better Customer Support

Revamp Your Support System to Save Money and Retain Clients   A few weeks ago, I sat down with a new client to talk through her service package. Partway through the meeting, she asked, “Randy, will I have a technician assigned to my account, or do you have a tiered support system?” She wasn’t...

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Succeed in Business With the Right Strategies

Succeed in Business With the Right Strategies

Remember the musical, “How to Succeed in Business Without Really Trying”? Ralph Macchio goes from the mailroom to the boardroom by not accomplishing anything in his career other than kissing up to the right people. But, for entrepreneurs, kissing up to the boss won’t help much! If you want to...

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How to Lose 10 Pounds in 10 Days (Safely)

How to Lose 10 Pounds in 10 Days (Safely)

A Review of The Burn by Haylie Pomroy   As you might know by now, I’m a big fan of cooking, and I love making healthy food. But just like everyone else, my diet was completely derailed by Thanksgiving and Christmas. I’m still getting back on track! If you feel the same way and your New Year’s...

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Don’t Let Digital Clutter Slow You Down

Don’t Let Digital Clutter Slow You Down

Spring-Clean Your Tech in 5 Easy Steps   When you hear the term “spring-cleaning” you probably think about digging into closets and getting rid of tangible clutter. That’s what organizer Marie Kondo preaches on her Netflix show “Tidying Up,” right? But your digital space can get messy, too....

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